• Return within 30 days of receiving the product(s) ordered from Alpha Wellness (https://alphawellness.easy.co/) or through sales team. Example: If you received the product(s) on 1st May, please return the product(s) by shipping it to our warehouse by 30th May.

• Product(s) can be returned for exchange or refund, provided the product(s) is returned in new, unopened and original condition with original product packaging, price tags, sealed and labels.

• If the product(s) has been discounted either by promotion or coupon codes, the amount refunded will be based on the net amount i.e. paid price for the product(s) less the coupon amount as indicated on the receipt. Delivery charges paid in the original order are non-refundable. The coupon code may be replaced at our sole discretion if the product(s) to be refunded is damaged, defective or faulty.

• Product(s) sold at mark down prices due to defect cannot be returned.

• Alpha Wellness reserves the right to reject requests for returns and/or refunds where (i) such requests are deemed habitual in our sole and absolute discretion; and/or (ii) there is suspicion of purchase for the purposes of resale.

• Alpha Wellness reserves the right for final decision.

• Alpha Wellness reserves the right to amend this policy at any time without prior notice.

• Your item needs to have the receipt or proof of purchase.

• For further return assistance, contact our sales representative at sales@alphabiomedics.com and provide all the necessary information and receipt.